Where does ziippup ship?
Ziippup ships everywhere in Australia. 

How much does shipping cost?
We offer FREE standard shipping on all domestic orders over $90! For domestic orders under $90, we offer $9 flat rate shipping. If you want your lead quicker, we offer a $15 express shipping rate.

When will I receive my goodies?
All orders ship from our Sydney warehouse within 2 business days. We’re at the mercy of Australia Post and Sendle so actual delivery times may vary but you’ll usually have your ziippup goodies within 3-5 business days.

If you want your collar or lead quicker, we offer a $15 express shipping rate.

Can I change or cancel my order?
Yes, if your order hasn’t left our warehouse, it can be changed or cancelled. Please send us an email on

How can I track my order?
Once your order ships, you’ll receive an email notification with tracking details. If you still have questions, please send us an email on