Shipping

Where does ziippup ship?
Ziippup ships everywhere in Australia, New Zealand, USA and the UK.

How much does shipping cost?
We offer FREE Shipping over $55 and $5 flat rate tracked shipping on all orders under $55. Standard domestic shipping is 2-8 business days.

We use Standard International shipping for all international orders:
New Zealand - $15 NZD
USA - $14 USD
UK - £11 GBP
Europe - $18 AUD

When will I receive my goodies?
All orders ship from our Sydney warehouse within 2 business days. We’re at the mercy of Australia Post and Sendle so actual delivery times may vary but you’ll usually have your Ziippup goodies within 3-5 business days.

If you want your collar or lead quicker, we offer a $15 express shipping rate.

International Shipping to NZ, USA and the UK takes 10-20 business days.

Can I change or cancel my order?
Yes, if your order hasn’t left our warehouse, it can be changed or cancelled. Please send us an email on hello@ziippup.com

How can I track my order?
Once your order ships, you’ll receive an email notification with tracking details. If you still have questions, please send us an email on hello@ziippup.com